We have updated the Web-filter and some users are having some problems with personal devices. You will need to manually install a root certificate on theses devices, please follow the directions meet your needs below. The certificate does not control the level of filtering or what sites are allowed. The certificate will prevent errors on sites that VIDE filter decrypts. Without the certificate, sites like Google.com, Facebook.com, etc will show privacy errors, users will perceive this as the internet being “broken”.
This application will automate the installation of the root certificate for you and updates all needed browsers."FOR WINDOWS ONLY"
(If this does not work then choose the TAB for the manual process based on your device)