VIDE Help Desk
Every support request is assigned a unique ticket number which you can use to track the progress and responses online. Most tickets are assigned automatically and a message will be sent to your email listing the technician assigned to your ticket request. For your reference we provide complete archives and history of all your support requests.
A valid VIDE account is required to submit a ticket.
You can also call:
St. Croix – 340-773-1095 x7500
St. Thomas-St. John – 774-0100 x8102 for further assistance.